Where the Skyline Comes Alive | Heart of Southbank by Beyond Stay

Disgusting Poor Behavior - cancelled when we arrived waiting for almost 2 hours Positive: Absolutely nothing - we drove 7 hours to this accomodation only to be given the instructions 1 day before to get keys from the Keybox located across the street we had the code and couldnt get the keys out of the lock box for 1hr and a half bearing in mind I booked for 2 adults and 4 children including a 10 month old baby do you k ow how stressful this would've been. Negative: The owner was rude when we rung him and hung up on us no consideration disgusting attitude do not book this accomodation no care for customers

great pool, but only if you get access to it Positive: Pool, location, parking Negative: Booking.com should tell travellers pool use need safety induction first. Safety inductions only run once a week!.. We missed many nights of no access to pool